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Translation Resources - Golden Gate Bridge FAQs
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The public restroom is in the parking lot of the Welcome Center. To get there from the Toll Plaza offices, go down the stairs and walk east under the roadway. The restrooms will be to your right, next to the parking lot.
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Look for the “Tourist Destinations” poster in the bus shelter next to the Toll Plaza offices or check the online schedules for Routes 101, 130, and 150.
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Call the Parks Conservancy at 415/561-3000.
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Translation Resources - Golden Gate Ferry FAQs
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Restrooms are located inside the ferry terminals in San Francisco and Larkspur.
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The SMART Station is across the street from the Larkspur Ferry Terminal. Follow the stickers on the ground or look at the map.
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The Customer Service phone number is 415/455-2000. Hours of operation are Monday through Friday, 7 am to 6 pm.
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Purchase tickets from ticket machines at the ferry terminals in San Francisco, Larkspur, and Sausalito.
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Clipper is a secure way to pay your fare using e-cash stored on a smart card or mobile wallet. Clipper is accepted on all Bay Area public transit (bus, rail, ferry, and train). Learn more here >
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Value can be added to Clipper cards at the ticket machines outside the Golden Gate ferry terminals in Larkspur, Sausalito, and San Francisco.
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Check the TV monitors at the Golden Gate ferry terminals in San Francisco and Larkspur or check the online schedule here >
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Follow instructions on the green signs in the Larkspur Ferry Terminal parking lot. More info here >
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Golden Gate Ferry does not provide Wi-Fi in the terminals or on the boats.
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Ferries to Alcatraz depart from Pier 33 and are not operated by Golden Gate Ferry.
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Ferries depart from behind the Ferry Building at Gates D, E, or F. These ferries are not operated by Golden Gate Ferry.
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Call 415/455-2000, 7am to 6:00pm weekdays, except holidays. Provide as much detail as possible, such as day and time of travel, ferry vessel name, direction of travel, and a description of the lost item.
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Translation Resources - Golden Gate Transit FAQs
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Credit cards and debit cards cannot be used to pay Golden Gate Transit fares. Fares must be paid in cash or with Clipper (mobile or card).
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Clipper is a secure way to pay your fare using e-cash stored on a smart card or mobile wallet. Clipper is accepted on all Bay Area public transit (bus, rail, ferry, and train). Learn more here >
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Clipper charges the maximum fare when you tag your card at the start of your trip. When your trip is finished, tag a second time and your fare will be adjusted to the correct fare.
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Exact fare is recommended. A change card will be issued if your change is $1.00 or more. Change cards may only be used for future travel on Golden Gate Transit. Change cards are not redeemable for cash.
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Check Transit Guide for your route, check online schedules, or call 415/455-2000 (Monday-Friday, 7 am-6pm) for trip-planning assistance.
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- Golden Gate Transit Fares can be found here >
- Marin Transit Fares here >
- Muni Fares here >
- See page 7 of the Golden Gate Transit Guide and Page 8 of the Marin Transit Rider’s Guide.
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Call 415/455-2000, 7am to 6pm weekdays, except holidays. Provide as much detail as possible, such as day and time of travel, bus number, route and/or trip number, direction of travel, and a description of the lost item.
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