Clipper is an easy and convenient all-in-one payment system useable on all Bay Area transit agencies, including Golden Gate Transit and Golden Gate Ferry. Clipper payments can be made using the mobile app on your smart phone, or with the Clipper card. Clipper is not valid when riding Golden Gate Ferry to Oracle Park or to the Chase Center.
To use Clipper on Golden Gate Transit, locate the reader at the front of the bus. "Tag" your card or phone by holding it near the Clipper logo on the reader and wait for a beep and a green light. The reader will deduct the maximum cash value fare and show your remaining balance.
If your balance is low, the reader will beep twice and display a yellow light. You can still board the vehicle, but you will need to add value to your account before your next trip. If you do not have enough value in your account, the reader will beep three times and display a red light, and you will not be able to pay your fare with Clipper.
Clipper offers adult, youth, senior, income-based (Clipper START), and Regional Transit Connection (RTC) cards. For retail locations, visit the Clipper website.
Note: Clipper may not be used for group travel - one account per passenger per trip.
Always Tag Off!
You must tag off when getting off Golden Gate Transit. This ensures you are charged the correct fare. When you tag on when boarding, Clipper deducts the maximum fare from your starting zone and then refunds the difference when you tag off when getting off the bus. Note: most Golden Gate Transit buses have only one Clipper reader located at the front of the vehicle and you should exit at the front of the bus to tag off.
To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage.