Code of Conduct

The following are the Golden Rules of Riding Golden Gate Ferry:

• Everyone needs to pay his/her fair share. Please pay your fare.
• Ferry customers without tickets or a Clipper card should arrive at the terminal at least 20 minutes prior to departure time.
• Smoking, including "vaping" or electronic cigarettes ("e-cigarettes"), is not allowed anywhere onboard the ferry, or in ferry terminals.
• Don't abuse or damage property or equipment, including creating graffiti or scratchitti or vandalizing fixtures.
• Don't be a litter bug. Clean up after yourself.
• Restricted areas, including the pilothouse, navigator's bridge, or concession locations, are off-limits to passengers.
• Weapons, firearms, explosives, flammable materials, or corrosive liquids cannot be brought onboard.
• Soliciting or panhandling is not allowed. 
• Please let disabled persons, persons using wheelchairs, and senior citizens use priority seating.
• Please listen to music or media devices only with headphones or earphones.
• Keep cell phone conversation to a minimum.
• Charging of e-bikes, scooters, or any other electric mobility device is prohibited on-board a Golden Gate Ferry vessel. 
• Don't get separated from your belongings.
• Golden Gate Ferry takes suspicious activities seriously. Please report all unusual activities to a staff person immediately.
• When maritime security is heightened, passengers may be subject to screening. Mandatory search is required when security levels reach high alert (MARSEC III).

• Passengers must always wear appropriate attire in ferry terminals and aboard vessels.
  Specifically:

  • A shirt, top, or other upper-body garment that fully covers the torso (sports bras, bras, or undergarment-style tops alone do not qualify).
    Pants, shorts, skirt, dress, or equivalent lower body covering.
    Footwear (shoes, sandals, or closed-toe equivalents; no bare feet).

  • Clothing must not be offensive, lewd, excessively revealing, or disruptive (e.g., no swimwear, beachwear, or visible undergarments as outerwear).

  • Infants are exempt. Golden Gate Ferry will make reasonable exceptions for qualified individuals with disabilities, medical conditions, or sincerely held religious/cultural beliefs as required by law.

Violation of any of these rules can result in arrest, fine, refusal of service, and/or ejection from the system.