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FAQs

General Program Information FAQs

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Customers are required to pay for parking when using either the Ferry Terminal lot or the overflow lot (at 300 Larkspur Landing Circle, former Marin Airporter lot) between the weekday hours of 5:00 a.m. and 1:00 p.m. Fees are not required on weekends and some holidays (New Year’s, Presidents’, Memorial, Independence, Labor, Thanksgiving, and Christmas days).

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Parkmobile is the system we use to collect daily parking and monthly permit fees. Note: The Parkmobile systems for paying the daily fee and purchasing the monthly permit and accounts created in each are completely separate.

Parkmobile is a leading provider of integrated parking and payment systems, and has been validated compliant as a Level 1 Service Provider by the Payment Card Industry Security Standards Council.

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The Parkmobile Zone Number for the Larkspur Terminal and overflow lots is 111.

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Yes, all spaces in the Larkspur Terminal lot and the overflow lot (at 300 Larkspur Landing Circle, former Marin Airporter lot) are subject to the parking fee, including customers using the HOV spaces with a disabled placard (note: clean air vehicles may use HOV spaces only if there are 2 passengers in vehicle). Motorcycles may only park in designaged motorcycle spaces. Violators are subject to tow.

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Yes, all vehicles are subject to the parking fee. There are no exceptions.

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With special interest license plates, you should omit all images and graphics and use just the alphanumeric characters of the license plate. 

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Yes. Funds from your employer's pre-tax parking benefit program can be used to pay your parking fee. Note: "parking benefits" are different from "transit benefits."

If your parking benefit comes in the form of paper checks or vouchers, these must be submitted via mail to pay for your monthly parking permit (paper vouchers are not valid for daily parking fee). Mail paper voucher(s), along with your name, address, email address, and phone number, to GGBHTD, Attn: Ferry Parking, 850 Tamalpais Ave, San Rafael, CA 94901. To ensure permits are valid at the beginning of the month, vouchers must be postmarked by the 23rd of the previous month to allow for processing.

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Yes, you may register up to five vehicles on your account but only one vehicle is valid on any given day.

For multi-vehicle households or carpoolers who share a monthly permit, if more than one vehicle needs to be parked in the lot at one time, a valid monthly permit is needed for each vehicle.

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The parking system is all electronic. You do not have to place any placards or receipts in your windshield or on your dash.

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Yes. If your car is parked in either the Terminal lot or the overflow lot (at 300 Larkspur Landing Circle, former Marin Airporter lot) at any time between 5:00 a.m. and 1:00 p.m, you are responsible for the parking fee for that calendar day.

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Yes. Daily parking fees are for calendar days and not for a 24-hour period. If you are parked in either the Terminal lot or the overflow lot (at 300 Larkspur Landing Circle, former Marin Airporter lot) overnight, you are responsible for paying the fee for both days

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No. Vehicles may not be parked continuously for more than 24 hours. This also applies to customers with monthly permits. Vehicles must vacate the parking lot within 24 hours. Overnight parking will be enforced. Violators are subject to ticketing and towing.

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For daily parking fees, Visa, Mastercard, Discover, PayPal, Parkmobile Wallet, non-pin debit cards, and employer-sponsored parking benefit debit cards (for example, WageWorks, Commuter Check, etc.) are acceptable forms of payment. If your employer-sponsored parking benefit comes in the form of a paper check or voucher, these are not accepted for daily parking fees.

For monthly permits, Visa, Mastercard, Discover, non-pin debit cards, employer-sponsored parking benefit debit cards and vouchers (for example, WageWorks, Commuter Check, etc.) are acceptable forms of payment.

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Before receiving your license plates, you can use the stall number in which you are parked (note: the overflow lot does not have stall numbers) OR the last 4 digits of your VIN number, preceded by "VIN," in place of license plate number (for example, you would enter VIN1234). Note: monthly permit holders need to update stall number daily. After receiving your license plates, you must add this information to your daily parking and/or monthly permit accounts.

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No. Neither the Terminal lot nor the overflow lot can accommodate recreational vehicles.

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If the Larkspur Terminal lot is full, customers may park in the overflow lot located across the street at 300 Larkspur Landing Circle (former Marin Airporter lot).

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No, recreational vehicles are not permitted in the Larkspur terminal and overflow lots.

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Daily Parking FAQs

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Visit our main Ferry Parking page and follow a few simple steps.

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Customers are required to pay for parking when using either the Ferry Terminal lot or the overflow lot (at 300 Larkspur Landing Circle, former Marin Airporter lot) between the weekday hours of 5:00 a.m. and 1:00 p.m. Fees are not required on weekends and some holidays (New Year’s, Presidents’, Memorial, Independence, Labor, Thanksgiving, and Christmas days).

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The Parkmobile Zone Number is 111 for both the Terminal lot and the overflow lot.

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When using the Parkmobile app to pay your parking fee, "Time Remaining" counts down to 1:00 p.m. (actually, 12:59:59 p.m.)—the time when a parking fee is no longer required.

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No, you cannot prepay your parking fee. However, you can pay your fee as early as 3:00 a.m. of the day you will be parking.

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No. The system will not allow you to pay the fee for that day after 1:00 p.m. You may pay your daily fee up to 12:59 p.m. only.

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No. The system is all electronic. You do not have to place any placards or receipts in your windshield or on your dash.

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Monthly Permits FAQs

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Visit our main Ferry Parking page and follow a few simple steps. Read Parkmobile's tips on managing your monthly permit account. When purchasing a monthly permit for the current month, please be sure to select the current month as the default is always the next month.

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No. Monthly permit holders are not guaranteed a space. All parking is available on a first-come, first-served basis. If the Larkspur Terminal lot is full, customers may park in the overflow lot located across the street at 300 Larkspur Landing Circle (former Marin Airporter).

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No. Monthly permits are based on calendar months. When purchasing a monthly permit for the current month, please be sure to select the current month as the default is always the next month.

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No. The Parkmobile monthly and daily payment systems are completely separate.

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No, refunds will not be given.

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Yes. There are options for auto renew and auto pay. If you opt to auto renew a monthly permit, you will receive an email on the 25th of the month reminding you to pay for the next month's permit. If you opt to auto pay the permit, you will be charged on the 25th day of the month for the following month's permit.

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Yes. You may buy permits for two months (current and subsequent months). See question above about automatically renewing and/or paying for your monthly permit. When purchasing a monthly permit for the current month, please be sure to select the current month as the default is always the next month.

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Yes, if you know you'll be away and won't be parking at Larkspur Ferry, you will need to login to your online account and disable the auto renew and auto pay features of your permit. Please note: permits are issued for calendar months.

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No printing of any hardcopy permits or placards is necessary. The system is all electronic.

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Enforcement FAQs

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Customers are required to pay for parking when using either the main terminal lot or the overflow lot between the weekday hours of 5:00 a.m. and 1:00 p.m. Fees are not required on weekends and some holidays (New Year’s, Presidents’, Memorial, Independence, Labor, Thanksgiving, and Christmas days).

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If you receive a parking citation for not paying the daily parking fee or having a valid monthly permit, the fine is $45. For information about paying your citation and payment plan options, visit our Parking Citation & Payment Information page (http://goldengateferry.org/parking/parking-citation-information.php).

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If you receive a parking ticket, you should contact DataTicket at www.citationprocessingcenter.com or 1-800-989-2058. For more information about submitting an appeal request, visit our Parking Citation & Payment Information page (http://goldengateferry.org/parking/parking-citation-information.php).

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Yes, you will need to pay the fine. There is no retroactivity when purchasing a monthly permit.

Note: the Larkspur Ferry Terminal employee parking lot is for employees only. Unauthorized vehicles parked in this lot will be subject to tow.

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Alternatives to Single-occupant Driving to the Larkspur Terminal FAQs

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There are alternates to driving to the Larkspur Ferry Terminal:

  • Ferry Shuttle Routes 25 and 31 are free to Larkspur Ferry passengers. Route 25 operates weekday morning and afternoon/evening commute hours along Sir Francis Drake Blvd between Fairfax/Manor and the Larkspur Terminal. Route 31 operates daily between the San Rafael Transit Center/SMART Station and the Larkspur Terminal. Get Route 25 and 31 timetables from our Bus Schedules page.
  • Additional bus routes serving the Larkspur Ferry Terminal include Routes 24X and Marin Transit. Visit our Bus Schedules page and check timetables carefully since not all trips serve the Ferry Terminal and trips may not be timed to coincide with the Ferry schedules.
  • Bicycles are welcome on board all GGF vessels on a first-come, first-served basis. In addition, the Larkspur Terminal has bike parking for up 140 bikes, including 80 secure bike spaces inside the paid waiting area and 60 bike spaces outside the waiting area. Electric bikes are NOT permitted on GGF. For more info, visit our Bikes & Ferry page.
  • Maps indicating Transit/Bike/Hike info for the Larkspur Ferry Terminal can be found in our Maps section.

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Customers wishing to share the cost of parking have these options:

  • You can carpool. Carpool spaces at the Larkspur Ferry Terminal are located in Rows F and G and along the inner perimeter lane adjacent to motorcycle parking. A carpool is defined as a driver and at least 1 passenger. These spaces are subject to the parking fee.
  • 511 RideMatch matches drivers and riders to share rides and share the cost. It's easy to use. Learn more at 511's RideMatch site.
  • Other rideshare services like Lyft, Lyft Line, and Uber connect drivers with riders, sometimes even connecting a rider with other riders going the same route or to the same location.

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