The following are the Golden Rules of Riding Golden Gate Ferry:
- Everyone needs to pay his/her fair share. Please pay your fare.
- Ferry customers without tickets or a Clipper card should arrive at the terminal at least 20 minutes prior to departure time.
- Smoking, including "vaping" or electronic cigarettes ("e-cigarettes"), is not allowed anywhere onboard the ferry, or in ferry terminals.
- Don't abuse or damage property or equipment, including creating graffiti or scratchitti or vandalizing fixtures.
- Don't be a litter bug. Clean up after yourself.
- Restricted areas, including the pilothouse, navigator's bridge, or concession locations, are off-limits to passengers.
- Weapons, firearms, explosives, flammable materials, or corrosive liquids cannot be brought onboard.
- Soliciting or panhandling is not allowed.
- Please let disabled persons, persons using wheelchairs, and senior citizens use priority seating.
- Please listen to music or media devices only with headphones or earphones.
- Keep cell phone conversation to a minimum.
- Charging of e-bikes, scooters, or any other electric mobility device is prohibited on-board a Golden Gate Ferry vessel.
- Don't get separated from your belongings.
- Golden Gate Ferry takes suspicious activities seriously. Please report all unusual activities to a staff person immediately.
- When maritime security is heightened, passengers may be subject to screening. Mandatory search is required when security levels reach high alert (MARSEC III).
- Shoes and shirts must be worn while riding the ferry.
Violation of any of these rules can result in arrest, fine, refusal of service, and/or ejection from the system.