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Tolling Program Information |
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Hertz
www.hertz.com
800-654-3131
At SFO: 650-624-6600
Hertz Customer Service: 800-654-3131

PlatePass Customer Service: 877-411-4300
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PlatePass is the tolling program Hertz offers. For more information, visit the Hertz website.
Customers will be charged for each toll at the highest, undiscounted cash rate, plus a $5.95 convenience fee for each calendar day when tolls are incurred. There is no maximum PlatePass convenience fee. PlatePass charges will not appear on your invoice for your rental. PlatePass charges can be viewed at www.platepass.com. PlatePass All-Inclusive is $28.00/day.
OPT-IN: You are automatically OPTED IN when you drive across any toll bridge or use Express Lanes in the Bay Area, including the Golden Gate Bridge. There is nothing to decide at time of rental.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
PlatePass Receipt: https://www.platepass.com/receipt/receipt.aspx
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Alamo
www.alamo.com
800-462-5266
Alamo Customer Service: 877-860-1284
At SFO: 650-616-2400

TollPass Customer Service:
877-765-5201
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TollPass is the tolling program offered by Alamo. For more information, visit the Alamo website.
TollPass Convenience Fee: $4.95/usage day, up to a maximum of $34.65/rental period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.
OPT-IN: You are automatically OPTED IN when you drive across any toll bridge in the Bay Area, including the Golden Gate Bridge. There is nothing to decide at the time of rental.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
For a TollPass receipt, visit https://www.htallc.com/invoice/search and select your rental agency.
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Enterprise
www.enterprise.com
Reservations: 855-266-9289
Español: 877-416-0000
Customer Service: 855-266-9565
For Customers w/Disabilities: 866-225-4284
At SFO: 650-697-9200

TollPass Customer Service: 877-765-5201
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TollPass is the tolling program offered by Enterprise. For more information, visit the Enterprise website.
TollPass Convenience Fee: $4.95/usage day, up to a maximum of $34.65/rental period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.
OPT-IN: You are automatically OPTED IN when you drive across any toll Bridge in the Bay Area, including the Golden Gate Bridge. There is nothing to decide at the time of rental.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
For a TollPass receipt, visit https://www.htallc.com/invoice/search and select your rental agency.
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National Car Rental
www.nationalcar.com
Reservations: 844-382-6875
Customer Service: 844-393-9989
At SFO: 844-370-8301

TollPass Customer Service: 877-765-5201
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TollPass is the tolling program offered by National. For more information, visit the National website.
TollPass Convenience Fee: $4.95/usage day, up to a maximum of $34.65/rental period, plus the rate of tolls; applicable charges are charged to the same credit card that is used to rent the vehicle.
OPT-IN: You are automatically OPTED IN when you drive across any toll Bridge in the Bay Area, including the Golden Gate Bridge. There is nothing to decide at the time of rental.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
For a TollPass Receipt, visit https://www.htallc.com/invoice/search and select your rental agency.
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Avis
www.avis.com
800-352-7900
At SFO: 650.877.6780

Avis e-Toll Customer Service:
customerservice@avisrentacartolls.com
1-800-482-0159
www.e-tolls.com/
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Avis e-Toll is the tolling program offered by Avis. For more information, visit the Avis website.
Avis e-Toll Convenience Fee: $6.95/rental day, up to a maximum of $34.95/rental period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.
OPT-IN: Most vehicles are equipped with an Avis e-Toll transponder. Customers may also request a vehicle with a toll transponder at the rental counter. You OPT-IN by swinging open the transponder box and traveling in designated lanes on toll roads.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
e-Toll Receipt: https://avis.e-tolls.com/Receipts-and-Statements
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Budget
www.budget.com
Reservations: 800-218-7992
Customer Service: 800-214-6094
At SFO: 650-877-0998

Budget e-Toll Customer Service:
customerservice@budgetrentacartolls.com
1-800-482-0159
http://www.e-tolls.com/
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Budget e-Toll is the tolling program offered by Budget. For more information, visit the Budget website.
Budget e-Toll Convenience Fee: $6.95/rental day up to a maximum of $34.95/rental month, plus the rate of the tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.
OPT-IN: Most vehicles are equipped with a Budget e-Toll transponder. Customers may also request a vehicle with a toll transponder at the rental counter. You OPT-IN by swinging open the transponder box and traveling in designated lanes on toll roads.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
e-Toll Receipt: https://budget.e-tolls.com/Receipts-and-Statements
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Dollar
www.dollar.com
Customer Service: 866-255-0794
At SFO: 866-434-2226

PlatePass Customer Service: 877-411-4300
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PlatePass All-Inclusive is the tolling program offered by Dollar. For more information, visit https://www.dollar.com/TravelCenter/TravelTools/PlatePass.aspx.
PlatePass All-Inclusive pricing: $28.00/rental day for unlimited tolls within a 24-hour period PlatePass All-Inclusive is used or $59.99/rental week for unlimited tolls within a 31-day period.
OPT-IN: At the time of reservation.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
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Thrifty
www.thrifty.com
800-847-4389
Customer Service: 800-334-1705
At SFO: 877-283-0898

PlatePass Customer Service: 877-411-4300
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PlatePass All-Inclusive is the tolling program offered by Thrifty. For more information, visit https://www.thrifty.com/TravelCenter/TravelTools/PlatePass.aspx.
PlatePass All-Inclusive pricing: $11.99/rental day for unlimited tolls within a 24-hour period PlatePass All-Inclusive is used or $59.99/ rental week for unlimited tolls within a 31-day period.
OPT-IN: At the time of reservation.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
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City Rent A Car
www.cityrentacar.com
Customer Service: 415-359-1331
Located in San Francisco
HTA Customer Service: 1-866-285-6265
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City Rent A Car has a tolling program through Highway Toll Administration (HTA).
HTA Convenience Fee: $3.95/rental day up to a maximum of $19.75/rental month, plus the rate of the tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.
OPT-IN: You are automatically OPTED IN when you drive across any toll Bridge in the Bay Area, including the Golden Gate Bridge. There is nothing to decide at the time of rental.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
Toll Receipt: https://www.htallc.com/invoice/search
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Fox Rent A Car
www.foxrentacar.com
Customer Service: 800-225-4369

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PlatePass All-Inclusive is the tolling program offered by Fox Rent A Car. For more information, visit https://www.platepass.com/fox/index.html.
PlatePass All-Inclusive pricing: $12.99/rental day for unlimited tolls within a 24-hour period, with a maximum PlatePass fee of $194.85 per rental agreement.
OPT-IN: At the time of reservation.
OPT-OUT: To OPT-OUT of the offered tolling program and pay the toll yourself, you must take action and make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page. Customers who opt-out at the counter and use electronic toll lanes without another method of payment will incur administrative fees of $15 per toll, plus the cost of each toll. Maximum administrative fee of $90/rental agreement.
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Payless Car Rental
www.paylesscar.com
Customer Service: 800-PAYLESS (729-5377)
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Payless Car Rental has a tolling program through Highway Toll Administration (HTA).
Payless Car Convenience Fee: $3.95/ rental day once service is used, up to a maximum of $19.75/ month period, plus the rate of tolls; applicable fees and tolls are charged to the same credit card that is used to rent the vehicle.
OPT-IN: Most vehicles are equipped with a toll tag inside the car on the windshield or you may request a vehicle with a toll tag at the rental counter. You OPT-IN by sliding open the toll tag box and traveling in designated lanes on toll roads.
OPT-OUT: To OPT-OUT, do NOT open the transponder box on the car windshield. Customers may make a One-Time Payment before crossing the Bridge or within 48 hours after crossing the Bridge. Tolls are assessed in the southbound direction only (heading into San Francisco). Learn how to make a One-Time Payment on our Toll Payment Options page.
PayLess Toll Receipt: https://www.htallc.com/invoice/search
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Sixt rent a car
www.sixt.com
888-749-8227
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Sixt offers Express Toll Service to allow drivers to use toll bridges, Express Lanes, and toll roads throughout California. The Express Toll Service is offered at a daily prepaid rate of $15.99/day, plus tax and applicable toll fee.
Existing FastTrak Account holders can temporarily add the Sixt rental car license plate to their FasTrak account.
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