Bridge Abstraction I Want to Remain Anonymous

I Want to Remain Anonymous

If you want to remain anonymous, you will need to open and maintain a Fastrak Account using cash. An additional benefit of FasTrak is that you pay the discounted toll rate when crossing the Golden Gate Bridge.

Making toll payments anonymously with FasTrak means that no personal information is required, such as address, email address, phone number, credit card, banking information, or vehicle information, including license plate number.

To use a FasTrak Account anonymously, you must mount the FasTrak toll tag properly and use it for all Bridge crossings. When your vehicle goes through the Toll Plaza, the toll tag, when mounted properly on your vehicle, is read by an antennae. As your vehicle passes through the Toll Plaza and you hear a beep, your FasTrak Account is charged the appropriate discounted toll. If, for some technical reason, your toll tag does not beep, cameras will capture images of your vehicle license plate number and an invoice will be mailed to the registered owner of the vehicle.

All account management for anonymous FasTrak Accounts must be conducted in person at the FasTrak Customer Service Center (effective June 17, 2014) at 62 First Street, San Francisco, CA 94105 (near the intersection of Market and First Streets), including checking your account balance, ordering additional toll tags, or closing your account. Click here for hours of operation.

How it Works

  1. There are two ways open a FasTrak Account using cash

    Purchase a FasTrak toll tag at select Costco, Safeway or Walgreens. Then, register your toll tag at the FasTrak Customer Service Center (effective June 17, 2014) at 62 First Street, San Francisco, CA 94105 (near the intersection of Market and First Streets). Click here for hours of operation.

    Open an anonymous FasTrak Account in person at the Bay Area FasTrak Customer Service Center (effective June 17, 2014) at 62 First Street, San Francisco, CA 94105 (near the intersection of Market and First Streets). Click here for hours of operation.

  2. All FasTrak Accounts require a prepaid toll balance. You must replenish your account when the "Low Bal" or "Account Low" message appears on the Driver Feedback Display. If your FasTrak Account has insufficient funds when you pass through the Golden Gate Bridge Toll Plaza, an invoice for that crossing will be mailed to the registered owner of the vehicle. If your tag has insufficient funds when crossing a state owned bridge you must pay the toll in cash at the plaza or a violation notice will be mailed to the registered owner of the vehicle.
  3. Replenish an anonymous FasTrak Account in person at the Bay Area FasTrak Customer Service Center (effective June 17, 2014) at 62 First Street, San Francisco, CA 94105, near the intersection of Market and First Streets, (click here for hours of operation).

Reminder: All account management for anonymous FasTrak Accounts must be conducted in person at the FasTrak Customer Service Center (effective June 17, 2014) at 62 First Street, San Francisco, CA 94105 (near the intersection of Market and First Streets), including checking your account balance, ordering additional toll tags, or closing your account. Click here for hours of operation.